Lee
Is it a bird? Is it a plane? No it's Supermod!
I used Shopto.net to order my copy of Skyward Sword, I've used them a few times before and it ALWAYS comes a day or two early. I needed an early day as I'm working tomorrow and away Saturday.
I changed my registered address and then ordered it and then I get an e-mail: We have received your order you'll get it sent to *old address*. So I tried to cancel the order online but...YOU CAN'T.
Eventually the phone lines open at 9am and I was first person to get through to the guy
Shopto: Oh well that's the address we have registered
Lee: I changed it, it confirmed the change.
Shopto: As you've ordered under *x orders* It has to go to the original order address.
Lee: The website says that UNLESS you order through the visa verification, which I did.
Shopto: Erm oh yeah.
*hold music*
Shopto: OK I've changed the labels over and it'll go to your new address.
Lee: Sweet, can you send an e-mail confirmation.
*5 mins later*
E-mail: We've sent to your old address.
Lee rings up and gets the same guy: What's going on?
Shopto: Oh it's automatically generated that way.
Lee: So I'll get it.
Shopto: You should do.
Lee: Should? What if it doesn't.
Shopto: Then you have to wait the 15 working days for royalmail to say the package was not delivered.
Lee: Are you kidding me? I paid £49 for a game and I can't get it for 15 days because you screwed up?
Shopto: 15 workin days sir.
Lee: Aww hell no!
There's no one in my old flat to check.
Theres a slight chance it's going to my new address (as the guy on phone said) and it's just coming out on release date but I am not holding my breath.
I changed my registered address and then ordered it and then I get an e-mail: We have received your order you'll get it sent to *old address*. So I tried to cancel the order online but...YOU CAN'T.
Eventually the phone lines open at 9am and I was first person to get through to the guy
Shopto: Oh well that's the address we have registered
Lee: I changed it, it confirmed the change.
Shopto: As you've ordered under *x orders* It has to go to the original order address.
Lee: The website says that UNLESS you order through the visa verification, which I did.
Shopto: Erm oh yeah.
*hold music*
Shopto: OK I've changed the labels over and it'll go to your new address.
Lee: Sweet, can you send an e-mail confirmation.
*5 mins later*
E-mail: We've sent to your old address.
Lee rings up and gets the same guy: What's going on?
Shopto: Oh it's automatically generated that way.
Lee: So I'll get it.
Shopto: You should do.
Lee: Should? What if it doesn't.
Shopto: Then you have to wait the 15 working days for royalmail to say the package was not delivered.
Lee: Are you kidding me? I paid £49 for a game and I can't get it for 15 days because you screwed up?
Shopto: 15 workin days sir.
Lee: Aww hell no!
There's no one in my old flat to check.
Theres a slight chance it's going to my new address (as the guy on phone said) and it's just coming out on release date but I am not holding my breath.
