Ty Burna
Getting Noticed By Management
You obviously don't work with enough people to know just how little they know.
Now take that into consideration, and then take into consideration that I deal with helping people that don't have a clue 40 times a day.
So what's the more impressive feat, obtaining the knowledge necessary, or somehow, someway managing to talk people through fixing issues in 20 minutes that would easily take you 5?