The crowd has changed, they are smarter now. They realize that JBL and Booker are former competitors, the camera man is a local guy, and now we've even (sadly) seen Michael Cole in the ring a few times. It's more than within reason that Cole can take an F-5.
The crowds are having trouble playing their role in the reality era. They cheer heels and boo faces. I don't think that this is entirely a symptom of trolling. Modern tastes have changed, we like complex and dark characters. Outside of wrestling we connect with characters like Walter White and Don Draper, who by traditional standards whould be considered the antagonists or heels of their respective programs; but they're the reason we tune in.
Some people are saying what we saw Monday was a face turn, I don't think that was the intention, otherwise Brock would have ripped through the Authority stooges J&J, Kane, and Show. Lesnar was being Lesnar; dark, complex, and flawed character. Traditional faces are exposed today. Crowds are booing flat one dimensional characters like Cena, New Day, or Regins. Those characters are for the kids, as children still prefer the traditional babyface, however one dimensional.
Lesnar would have gotten a pop from that crowd no matter who he ran through. They probably would have had to send him through Bryan, Ziggler, and Ambrose. My feeling is that WWE creative still expects the crowd to participate in the unwritten rule of boo the heel and cheer the face. However, crowds want complex storytelling that is easy for the layman to get their head around, featuring dynamic characters that are flawed although charismatic. Then there's also a few dozen trolls chanting "eff you I won't do what you tell me."
