The problem that kept people out of their accounts

[Slyfox696]

Coming directly from our contact to Crave:

In order to deal with increased traffic on our sites, we're getting more aggressive caching things so the web servers and database servers don't have to do all the heavy lifting and serve the "easy" stuff.

That extra caching layer captures the IP address of the original request and when it makes a request to the web server, it's own IP address is the requester (on behalf of the original request.) However, the original IP is also available if you have the web server look at a different variable.

Vbulletin has some support for what we're doing but had a couple inconsistencies that didn't respect the extra layer IP issue. We tweaked the code to handle it.

We're going to pass these improvements to the vb people to get them to include them in future upgrades for all vb sites.

To break it down for those of you who didn't understand:

Crave changed some things on their servers to make the forums work better. The changes they made weren't completely compatible with the vBulletin software, which is why some people were being locked out. The people at Crave had to tweak the software to make it work on the forums, and now the problems should be (mostly) solved.

Hope that makes sense.

 

[It's...Baylariat!]

There's still one or two people locked out... what do they have to do to get back in?

 

[Slyfox696]

Have them send me a PM with their Alternate Account, telling me they are locked out, and I'll try changing the password on their original account, and see if it works. If not, then they just have to wait.