A story local to my area has become a national one.
http://caffertyfile.blogs.cnn.com/2...under-the-age-of-six-is-that-fair/#more-17000
Effective this past Friday, McBains restaurant in Monroeville, PA has instituted a ban on children under 6. Owner Mike Vuick's main reasoning for instituting said policy was that children have become more unruly over the past decade, and that the noise level has not been properly contained. Because of the controversy it's created here, Vuick has become a national figure, giving interviews on CNN, CNBC, and news outlets across Canada as well. Here are some of his comments.
In a sense, I see his point on many of these issues. If the restaurant has never offerred a children's menu, its obvious they've never tried to portray the restaurant as being child friendly. However, it also makes me wonder why it took a decade of noise issues to implement said policy. Further, the ban violates no anti-discrimation legislation. The age of 6 is an arbitrary one, but its one that's well within Vuick's right to make that call. Vuick has also noted that 11 of 12 people who've spoken to him regarding the policy have been supportive, and many of his frequent patrons have been pushing him to implement some kind of policy regarding children in some kind of way. In the world of "The customer is always right", it seems Vuick made the right call here.
But bloggers here in Pittsburgh are quite divided on the issue.
Obviously there's a bigger picture in play here, and that's parenting. Vuick was insinuating as much when he mentioned that children have been become more unruly over the past 10 years. As I noted earlier, hes not discriminating by law, but it's discrimination nonetheless. Any time you prohibit a certain group of people from entering your establishment, it is, in fact. But it makes me wonder if he's being unfair to those parents who do control their children. Ive been to McBains twice, and half of the people there were families with children. Ill be curious to see how his business does now that he's turned away a fairly large percentage of his patronage.
Owners and proprietors of other "posh" restaurants in Pittsburgh weighed in on the issue. Janet Mrylack, proprietor of The Grand Concourse in Station Square and my boss while I waitered in grad school, said the following.
I can speak from experience that what Mrzlack said is true. It's a more upscale restaurant then McBains, and it doesnt feature children's menus either. But we were encouraged by Mrzlack to cater to children, and handle unruly children and the complaints about them in the most respectful way.
Another proprietor question the decision from a different perspective.
Another fair point here. If youre turning away a group of people that you've previously allowed, I think its fair to say that the parents of those children may decide to no longer frequent the restaurant because of the policy change. A woman who chose to go nameless re-iterated this.
There are many factors in play here, so try and consider the issue from both sides. Let's do some talking about this, as anything here is fair game for discussion. Here's a few questions that can drive discussion here, feel free to answer them, or take the discussion anywhere you'ld like.
Although this isn't a case of legal discrimination, is it unfair to parents and their children who are well behaved?
If you were a parent with children that frequented McBains, would you continue to do so now?(without your children)
Do you think this will affect the restaurants bottom line in a negative way?
Feel free to discuss the questions, or any other thoughts you have surrounding this. Let's talk about this!
http://caffertyfile.blogs.cnn.com/2...under-the-age-of-six-is-that-fair/#more-17000
Effective this past Friday, McBains restaurant in Monroeville, PA has instituted a ban on children under 6. Owner Mike Vuick's main reasoning for instituting said policy was that children have become more unruly over the past decade, and that the noise level has not been properly contained. Because of the controversy it's created here, Vuick has become a national figure, giving interviews on CNN, CNBC, and news outlets across Canada as well. Here are some of his comments.
" There's nothing wrong with babies, but the fact is you can't control their volume."
"More parents then not get upset when the children are asked to behave. "All the screaming and crying has disturbed many of my customers".
"McDain's atmosphere is intentionally adult. We have a full-service bar, and we've nevered offered a children's menu."
"This is not a kid-oriented place," "There are many child-friendly restaurants that are a lot cheaper to go to."
In a sense, I see his point on many of these issues. If the restaurant has never offerred a children's menu, its obvious they've never tried to portray the restaurant as being child friendly. However, it also makes me wonder why it took a decade of noise issues to implement said policy. Further, the ban violates no anti-discrimation legislation. The age of 6 is an arbitrary one, but its one that's well within Vuick's right to make that call. Vuick has also noted that 11 of 12 people who've spoken to him regarding the policy have been supportive, and many of his frequent patrons have been pushing him to implement some kind of policy regarding children in some kind of way. In the world of "The customer is always right", it seems Vuick made the right call here.
But bloggers here in Pittsburgh are quite divided on the issue.
"Part of me thinks this is probably a good idea," said "Rob J." "I think we live in the age of bad parenting, and a lot of parents simply cannot keep their kids under control."
"The people with the kids running and screaming at restaurants are the same ones who would answer a loudly ringing cell phone at the table and proceed to chat, countered "Amy C". It should be a rude-people rule not a kids-under-6 rule."
Diana R said, " This is discrimination against people with small children. What's next? Adult-only subway cars? Adult-only buses? Movie theaters?"
"Yes. In fact, I would ask those parents with older kids behaving like obnoxious spoiled brats to leave." "Jennifer R" continued with, "Unfortunately, many that are yelling and screaming in the restaurants are older and should already have some manners! Somewhere along the line, someone decided that ill-mannered kids should be tolerated by all. If people wish to raise their children without respect for others, then they should not subject them to the public."
Obviously there's a bigger picture in play here, and that's parenting. Vuick was insinuating as much when he mentioned that children have been become more unruly over the past 10 years. As I noted earlier, hes not discriminating by law, but it's discrimination nonetheless. Any time you prohibit a certain group of people from entering your establishment, it is, in fact. But it makes me wonder if he's being unfair to those parents who do control their children. Ive been to McBains twice, and half of the people there were families with children. Ill be curious to see how his business does now that he's turned away a fairly large percentage of his patronage.
Owners and proprietors of other "posh" restaurants in Pittsburgh weighed in on the issue. Janet Mrylack, proprietor of The Grand Concourse in Station Square and my boss while I waitered in grad school, said the following.
"We do everything from newborns to 99-year-olds," said Mrzlack, "Everybody's welcome here."
I can speak from experience that what Mrzlack said is true. It's a more upscale restaurant then McBains, and it doesnt feature children's menus either. But we were encouraged by Mrzlack to cater to children, and handle unruly children and the complaints about them in the most respectful way.
Another proprietor question the decision from a different perspective.
"Unruly children have never been an issue here at Eleven" (also in the Strip District), proprietor Ron Ausnehmer said. "If anything, I think it's going to drive away a little bit of their business."
Another fair point here. If youre turning away a group of people that you've previously allowed, I think its fair to say that the parents of those children may decide to no longer frequent the restaurant because of the policy change. A woman who chose to go nameless re-iterated this.
"I handle my kids. They behave themselves when they're out in public. I won't be going to McDain's and I know a lot of people who won't be going there too," the woman said. "It's discriminating an entire group of people."
There are many factors in play here, so try and consider the issue from both sides. Let's do some talking about this, as anything here is fair game for discussion. Here's a few questions that can drive discussion here, feel free to answer them, or take the discussion anywhere you'ld like.
Although this isn't a case of legal discrimination, is it unfair to parents and their children who are well behaved?
If you were a parent with children that frequented McBains, would you continue to do so now?(without your children)
Do you think this will affect the restaurants bottom line in a negative way?
Feel free to discuss the questions, or any other thoughts you have surrounding this. Let's talk about this!