I've recently been given an interview for an insurance job through an agency. The agency have very kindly outlined pretty much what to do and say before getting to the interview.
Basically it said -
-Wear a suit. Regardless of how they might actually dress in the workplace, wear a suit to the interview because it shows professionalism and enthusiasm for the position (since you work there already and they know your track record, that's probably not all that essential, but hey it couldn't hurt right?)
-Have maybe 3 to 5 questions for whoever is interviewing you. Again this shows enthusiasm for the job and a professional attitude.
- Look at the duties of the job and review your own skills from what you do now and explain how your skills and strengths would make you an ideal candidate for the position.
- Learn the job role inside out so that you can answer any questions within about 2 seconds of being asked. Nothing lets you down more than having to stop and think of an answer.
- If you don't already know the salary or even if you do, and they ask you how much you're looking to earn, always quote just under what they're offering. Apparently being too money orientated is a big put off.
- Sell yourself as much as possible. Tell them you're efficient, eager, flexible and think of examples where you've gone above and beyond for your business in the past and tell them that not only do you want people to recognise you for your own personal excellence, but through your efforts, you want people to recognise the company's excellence through you as well. Tell them you want customers to leave thinking, "If the rest of company are as great as he was with me, i'd definitely recommend them to others" etc.
- Like JGlass said, practice what you're going to say over and over again. Stuttering and having to stop and think of appropriate language will let you down.
I'm desperate to get out of my job because A) it's a good 20 miles from where i actually live (massive drain on money), B) they pay pittance (people who've worked at McDonalds for 2 years get paid better than me, and they barely have to apply their brains. I have to actually think on people's behalfs AS WELL AS chasing all the other idiots who fuck up our service), C) it's obvious the company doesn't give a shit about our store because we get fuck all stock ever, and business is getting worse and worse as a result, and they do nothing to turn that around, and this isn't a new problem, that's how it's been for at least a year, and D) I have zero interest in the job and E) there's not even any means to transfer to another branch, area of the compnay i.e. distribution or even get promoted because they're removing positions and cutting budgets left, right and center. We only have 1/3 of the people working here now comapred to when i started for instance.
For this insurance job i'm going for a wrote across like 8 pages of a notepad exactly what i'm going to say in each section, without running my mouth for god know's how long about nothing of real merit. One of the big things the agency told me was, lack of preparation before the interview is the most common thing that lets applicants down.
And since you're looking to get promoted, think of something you would want to change that could benefit the business.
And finally, best of luck dude.