So, I work in Tesco. Tesco is like the British Wal*Mart basically. I am a Customer Service Team Leader and I am in charge of dealing with all of the shitty customers that we get on a daily basis. So last night, I was at the Customer Service desk when a woman came up to me to check the price of a patio set (table and chairs). Without the barcade, it is very hard to tell so I used our database system and it was inaccurate, as per usual. So, I went to the other side of the store and got the bar code from the products. I told them that I would need to back to my desk and scan the bar code through. Fair enough, they said.
So, I travelled across the store again and scanned them. It turns out that they were actually on offer and were cheaper than first thought. So, I travelled back to the people who were lazy enough to just stay where they were. Having informed them that they were an absolute bargain, they decided to take 2 massive sets and tell everyone that they were on offer, even people who weren't interested before. So, they told me they needed 4 flat bed trolleys and I gave them a look as if to say, "Are you fucking shitting me!? Go get them your fucking self". However, I went and got their 4 trolleys for them and then took them all back to my desk to serve the people. After doing that, the guy asked to speak to my duty manager. I agreed, thinking that I would be getting a compliment that would go far in my search for a promotion but NO!
The guy complained that my delivery of both the pricing and the trolleys was "too slow" and that I should consider "speeding up" in future. I was hella pissed. By law, I didn't even need to do anything for them. Fuck, I even lifted every single set onto the trolleys for them by myself. My manager told them she would sort it and she talked to me. I blew up and probably got myself in a little bit of trouble. However, I get the last laugh because I am the one who needs to log the complaints and this one just happened to slip my mind... Silly me!
So, I travelled across the store again and scanned them. It turns out that they were actually on offer and were cheaper than first thought. So, I travelled back to the people who were lazy enough to just stay where they were. Having informed them that they were an absolute bargain, they decided to take 2 massive sets and tell everyone that they were on offer, even people who weren't interested before. So, they told me they needed 4 flat bed trolleys and I gave them a look as if to say, "Are you fucking shitting me!? Go get them your fucking self". However, I went and got their 4 trolleys for them and then took them all back to my desk to serve the people. After doing that, the guy asked to speak to my duty manager. I agreed, thinking that I would be getting a compliment that would go far in my search for a promotion but NO!
The guy complained that my delivery of both the pricing and the trolleys was "too slow" and that I should consider "speeding up" in future. I was hella pissed. By law, I didn't even need to do anything for them. Fuck, I even lifted every single set onto the trolleys for them by myself. My manager told them she would sort it and she talked to me. I blew up and probably got myself in a little bit of trouble. However, I get the last laugh because I am the one who needs to log the complaints and this one just happened to slip my mind... Silly me!
Indeed it seems like you're getting the last laugh
